Privacy Policy
This Privacy Policy (“Policy”) explains how Company Glowin M (“We”, “Us”, “Our”) collects, uses, discloses, and protects the personal data of Customers. Customers accessing or using the company’s website www.glowinm.com (“Website”), or its mobile application (“App”) and availing the services (“Services”) are covered under this Policy.
Accessing or using the Website or Services implies consent to the terms of this Privacy Policy and agreement to the collection, storage, use, and disclosure of personal data as set out in this Policy. Please ensure that you read this Policy if you intend to use our Website.
1. Company Details
Glowin M
Sagar Purav Road, Near Bank of Maharashtra, Vilva Nashik, Maharashtra – 422222
Email: kumarmittal7@gmail.com
Mobile: +91-6399131706
Website: www.glowinm.com
2. Information We Collect
We may collect several kinds of data when you use our Website or Services.
a) Information You Provide:
We collect the data that you voluntarily give to us when you create an account, place an order, or communicate with us. For instance:
Complete name, phone number, email, and home address.
If it is an order for medicines, then the doctor’s name and details of the prescription.
Besides that, information such as card number, UPI ID, billing address, etc.
If you use our health care services, medical history, or consultation details.
b) Automatic Information:
When you come to our Website or App, we try to get the following information without your help:
Your IP address, browser type, device information, operating system, and usage data.
Location data (only if you enable it).
Information about the pages accessed by a user, links clicked, and the duration of the visit.
c) Cookies and Tracking:
The company uses cookies and similar pieces of code to:
Make your access to the site more comfortable.
Keep track of your preferences and login information.
Evaluate site usage and traffic patterns.
If you disable cookies through your browser, some features of our Website may not work.
3. How We Use Your Information
The data that is collected will be utilized for the following reasons:
To facilitate the ordering and delivery of medicines, health products, or lab services.
To verify the correctness of the prescriptions and communicate with pharmacists or doctors.
To provide you with information related to your order, queries, or customer support.
To your address, send notifications, updates, offers, and promotional messages (if you allow).
To make our Website, Products, and user experience better.
To comply with law and regulatory authorities.
To prevent fraud, misuse, or illegal access to our systems.
We may also utilize de-identified or anonymized data for research, analytics, or other statistical purposes.
4. Sharing of Information
We are committed to your privacy and will only share your personal data as follows:
a) With Service Providers:
We share the information with third-party service providers whom we trust, for example:
Delivery and logistics partners.
Payment gateway providers.
Diagnostic labs or healthcare professionals.
IT and cloud hosting service providers.
These vendors are the ones who facilitate our operations and the delivery of the services, and they are obliged to maintain strict confidentiality in their contracts.
b) For Legal Requirements:
Information disclosure may be necessary if it is mandated by law or government authorities to:
Comply with legal obligations or court orders.
Prevent fraud or investigate illegal activities.
Protect the rights, property, or safety of Glowin M, its customers, or the public.
c) In Business Transfers:
If there is a merger, acquisition, or sale of business, your data may be the one that is transferred to the new company, which will continue handling it according to this Privacy Policy.
We do not sell or rent your personal data to advertisers or other third parties.
5. Storage and Security of Your Information
As a result, we have put in place security measures and use industry-standardare encryption (SSL) to secure your personal data. They are only allowed to access your personal data which is stored on servers with the most stringent security measures and authorized people.
We’ve done all we can, however, theoretically, no electronic system or data transmission over the Internet can be completely secure. Therefore we can’t guarantee the total security of your data.
In return, you should keep your login information confidential and be responsible for all the activities that happen under your account.
6. Retention of Information
We keep your data only for a limited time and solely for the following purposes:
We also keep the data for the reasons we collected it.
We take care of the legal obligations.
We handle disputes and enforce our agreements.
Subsequent to that term, the data referenced may be erased in a secure manner or be anonymized.
If you are willing to delete your account and/or revoke your consent, then contact us via email at kumarmittal7@gmail.com. However, some information may still remain for legal compliance purposes.
7. Access and Correction
That person may view, update, or correct the data either by logging into their account or by sending an email to kumarmittal7@gmail.com .
In the case of finding inaccurate data, the company will correct or update them as quickly as possible.
You might also prefer not to get promotional messages anymore. There is an option for unsubscribing in emails, or you can get in touch with us directly.
8. Children’s Privacy
Our Website and services are not intended for the use of children.
Persons under the age of 18 years are advised not to register or make use of services that we provide.
If by any chance, we come to know that we have collected data of a person less than 18 years, we will immediately delete such information. A parent or guardian can contact us at kumarmittal7@gmail.com to ask for data deletion if they desire.
9. Third-Party Links
Company’s website may have links to different sites or apps.
Those links are only for your convenience and are not a sign of our endorsement.
We are not responsible for the privacy practices, data policies, or content of third-party websites. We suggest that you read their privacy statements before you interact with them.
10. Changes to This Policy
We can make changes to this privacy policy whenever we want.
Any modifications to this page will reflect the updated policy and also the “Last Updated” date will change.
If you still visit the Website after these changes, it is assumed that you agree with the revised Policy. You should review this Policy regularly to check for any changes.
11. Grievance Officer
In case you have any concerns, complaints, or questions regarding this Privacy Policy or your personal data, you can contact our Grievance Officer:
Email: kumarmittal7@gmail.comPhone: +91-6399131706Address: 16, Second Floor, Vimal Jain Complex, Near Suhag Nagar Chauraha, NH-2, Firozabad, Uttar Pradesh – 283203
We will try to resolve your issue within 30 days.
12. Disclaimer and Limitation of Liability
We try in every possible way to protect your information but we cannot guarantee that your data will always be absolutely secure. As a result, using our Website you acknowledge and agree that you are using it at your own risk.
Glowin M disassociates itself from any liability that may arise from unauthorized access to, theft of, or disclosure of data resulting from incidents that are beyond its control such as hacking, viruses, or a combination of events beyond human control.
13. Governing Law
This Privacy Policy along with any issues arising out of it shall be governed by and construed in accordance with the laws of India. Any differences will be settled by the courts which have the sole jurisdiction and are located in Firozabad, Uttar Pradesh.
Last Updated: November 2025
Glowin M Medical Pharma Company delivers reliable healthcare solutions.
Phone: +91 6399131706
Email: kumarmittal7@gmail.com
Quick Links
Address
16, second floor , vimal Jain complex near suhag nagar chauraha NH-2 Firozabad Uttar Pradesh 283203